Customer XR Launches First Cross-Platform Immersive Tourism Experience for Innisfree Garden
- Mar 16
- 3 min read
Revolutionary VR Application Brings Award-Winning Botanical Garden to Meta Quest and Apple Vision Pro Users Worldwide
NEW YORK, NY – Customer XR, a pioneering VR design agency specializing in immersive experiences, today announced the launch of the Innisfree Garden Virtual Reality application, marking the first truly cross-platform immersive tourism experience available on both Meta Quest and Apple Vision Pro platforms.
Developed in partnership with Innisfree Garden, the groundbreaking application allows users worldwide to explore the renowned destination from anywhere, at any time, through a mix of looped video and immersive sound that enables users to switch between seasons at fourteen different points of interest throughout the garden.
The Innisfree Garden VR experience represents a major advancement in what Customer XR calls “Immersive Tourism”—the innovative use of virtual reality technology to democratize access to world-class cultural and natural destinations. This free, first-of-its-kind application highlights Innisfree Garden, one of America’s most distinctive landscapes. Inspired by classical Chinese garden design principles, the landscape unfolds as a sequence of “cup gardens,” framed spaces that reveal the beauty of stone, water, plantings, and sky in changing relationship.
“Immersive tourism is transforming how people experience cultural and natural destinations,” said Customer XR CEO Kevin Sheehan. “By creating truly cross-platform experiences that work seamlessly on both Meta Quest and Apple Vision Pro, we're making world-class destinations accessible to millions of people who may never have the opportunity to visit in person. The Innisfree Garden application demonstrates the immense potential of this VR technology.”
Revolutionary Features Transform Virtual Exploration
The Innisfree Garden application leverages cutting-edge 360-degree stereoscopic video capture technology, combined with spatial audio and intuitive navigation, to create an unprecedented sense of presence.
Users can select specific locations throughout the garden and experience the same vantage points across multiple seasons, providing a dynamic view of how the landscape transforms throughout the year. The application features an intuitive map-based navigation system, allowing visitors to explore at their own pace, along with rich educational content detailing the history, design philosophy, and significance of this unique garden.
The collaboration between Customer XR and Innisfree demonstrates the power of public-private partnerships in preserving and promoting cultural heritage. The application serves dual purposes: as an enticing preview for prospective visitors and as a comprehensive alternative for those unable to travel to this remarkable destination.
“This virtual experience captures the essence and tranquility of Innisfree in a way that transcends photography,” said Laura Palmer, Executive Director of Innisfree Garden. “It expands access to the garden beyond our physical site and introduces Innisfree to people around the world—whether they are planning a visit, remembering one, or discovering us for the first time.”
Availability and Future Development
The Innisfree Garden application is currently one of only ten applications available on both the Meta Quest Store and the Apple Vision Pro App Store. Customer XR plans to release a significant update this spring featuring newly captured content highlighting the garden in full bloom, further enhancing the immersive experience.
As one of the most innovative XR design agencies in the industry, Customer XR continues to push the boundaries of what is possible in virtual and augmented reality. The company specializes in creating high-quality immersive experiences across multiple industries, from hospitality and real estate to cultural tourism and customer experience design.
About Innisfree Garden
Innisfree Garden is a 185-acre work of art envisioned and shaped over decades by landscape architect Lester Collins, in close collaboration with the land itself. Nestled within a natural bowl surrounding the 40-acre Tyrrel Lake, the garden offers an intimate, immersive experience marked by delight, surprise, and quiet discovery.
Located in Millbrook, New York, just 90 miles north of New York City, Innisfree is a quintessential American stroll garden and a subtle conversation between human creativity and nature.
For more information, visit:www.innisfreegarden.org
About Customer XR
Customer XR is a leading XR design agency specializing in virtual reality, augmented reality, and mixed reality experiences. The company champions the concept of “Immersive Tourism,” creating cutting-edge applications that allow users to virtually visit notable destinations including museums, parks, hotels, and cultural sites.
With expertise spanning multiple industries, Customer XR delivers innovative solutions that transform how people experience spaces, products, and services.
For more information, visit:www.customerxr.com/innisfree
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