History
How we started

Customer XR is an innovative technology company dedicated to helping businesses future-proof their operations through cutting-edge extended reality (XR) sales tools and technology. Building on the success of Pioneer Virtual Reality, Customer XR focuses on delivering customized solutions that integrate seamlessly into business workflows, making advanced technology accessible and practical. With a commitment to simplifying first-time user experiences, Customer XR empowers businesses to harness the power of XR, transforming their sales processes and ensuring they stay ahead in an ever-evolving market.
Founded in 2017 by Christopher Fonte, Pioneer Virtual Reality became a trailblazer in the VR industry, specializing in creating customized VR applications for businesses and making immersive experiences more accessible. The company ran engaging VR events in the New York City area. With in-house development led by Brian Colon, founder of Zero Trace Operative, Pioneer VR delivered interactive and innovative VR experiences that set new standards in game design and technology. These achievements laid the foundation for Customer XR to build upon.
In collaboration with Cloudlinx, a leading consulting firm specializing in customer experience (CX) technology and outsourcing solutions, Customer XR is advancing the evolution of XR business implementation. Cloudlinx, co-founded by Kevin Sheehan, Michael Galeotafiore, and Frank Wassenbergh, has been instrumental in guiding businesses through complex digital transformations and cloud migrations. Recognized as one of America’s fastest-growing private companies by Inc. Magazine in 2023, Cloudlinx brings unparalleled expertise in CX technology consulting and cloud-based solutions.
Together, Customer XR, Pioneer VR’s legacy, and Cloudlinx are creating groundbreaking XR solutions that blend immersive sales tools with advanced CX technology. This partnership delivers state-of-the-art systems that empower businesses to future-proof their operations, enhance customer engagement, and remain at the forefront of innovation in an ever-evolving digital landscape.